Effective Date: : February 6, 2026
R.P. HVAC
("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (the "Site") or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, Email address, Phone number, Address. Any information you provide through contact forms, appointment requests, or service inquiries
b. Non-Personal Information
IP address, Browser type and versionDevice typePages viewed and time spent on the SiteCookies and other tracking technologies
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide requested services. Schedule consultations or appointments. Improve our website and services. Send marketing communications, if you have opted in. Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
Service providers and partners who assist us in delivering services (e.g., payment processors, marketing platforms)Legal authorities, if required by law or to protect our rights
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Communications
By providing your mobile phone number and opting in to receive SMS messages from Ultimate Air, LLC, you consent to receive text messages related to appointments, service updates, estimates, customer support, and promotional offers.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
SMS consent is not a condition of purchase.
SMS opt-in data and consent records will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and improve our services. You can manage cookie preferences through your browser settings.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about youCorrection: Request corrections to inaccurate or incomplete dataDeletion: Request deletion of your data, subject to legal obligations Opt-Out: Unsubscribe from marketing communications at any time
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of any modifications.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
R.P. HVAC
Address: 3223 South Loop 289, Lubbock Texas 79423
Phone: (737) 802-5806
Email: [email protected]